Shipping policy
Shipping Policy
At Musical Philosophy Store, we partner with trusted fulfillment centers to produce and ship our products efficiently. Below, you’ll find details on shipping times, costs, and policies for your orders.
1. Where Do You Ship?
We currently ship to the following countries:
🇺🇸 United States
🇦🇺 Australia
🇳🇿 New Zealand
🇸🇬 Singapore
🇰🇷 South Korea
🇬🇧 United Kingdom
🇨🇭 Switzerland
🇳🇴 Norway
🇪🇺 All 27 EU member states
If your country is not listed, we currently do not ship there. However, we’re always looking to expand!
2. How Long Does Shipping Take?
Orders are processed and fulfilled within 3–5 business days. Shipping times vary based on location:
| Region | Estimated Delivery Time (After Fulfillment) |
|---|---|
| 🇺🇸 USA | 5–7 business days |
| 🇦🇺 🇳🇿 Australia & New Zealand | 7–12 business days |
| 🇸🇬 🇰🇷 Singapore & South Korea | 7–10 business days |
| 🇬🇧 🇨🇭 🇳🇴 🇪🇺 UK, Switzerland, Norway & EU | 5–8 business days |
📌 Please note:
- These are estimated delivery times and may vary due to local postal services, customs delays, or peak seasons.
- You will receive a tracking number via email once your order is shipped.
3. Where Are Orders Shipped From?
We work with multiple fulfillment centers worldwide, including locations in:
USA
Canada
Europe
Australia
Your order will be shipped from the location closest to your delivery address to ensure faster shipping whenever possible.
4. How Much Does Shipping Cost?
Shipping rates depend on your location and will be calculated at checkout. On average:
- USA orders: $4.99+
- International orders: $6.99+
- Multiple items: Additional shipping fees may apply
💡 Tip: Order multiple items together to reduce shipping costs!
5. Can I Change My Shipping Address After Ordering?
We process orders quickly, so if you need to change your shipping address, please contact us within 24 hours of placing your order.
- If the order has not been fulfilled yet, we may be able to update the address.
- If the order is already in transit, we cannot change the address.
6. What If My Package Is Lost or Delayed?
If your package has not arrived within the estimated timeframe:
- Check your tracking link for real-time updates.
- If the package is lost in transit and the tracking has not updated for 30+ days, contact us and we’ll assist in filing a claim with our fulfillment provider.
🚨 We are not responsible for stolen packages once marked as delivered. Please ensure your shipping address is secure.
7. Do You Ship to P.O. Boxes or Military Addresses?
Yes! We can ship to P.O. Boxes and military APO/FPO/DPO addresses, but shipping may take longer than standard delivery times.
8. Customs, Duties & Taxes
- For U.S. customers: No additional customs fees apply.
- For international customers: Your order may be subject to customs fees or import taxes depending on your country’s regulations. These charges are the customer’s responsibility.
9. My Order Arrived Damaged—What Do I Do?
If your item arrives damaged, misprinted, or defective, please contact us within 30 days with a photo of the issue. We will arrange a replacement or refund at no extra cost.
10. Contact Us
If you have any shipping-related questions, feel free to reach out!
📧 Email: musicalphilosophystore@gmail.com